Ask an Expert: Should I always go to the nearest auto body shop?
by John and Theresa Kightlinger
Unfortunately, accidents can happen during the most unexpected circumstances, even when you’re always a careful driver. For urgent vehicle repairs, you’ll need a local auto body shop. But should you always go to the nearest auto body shop in your city? Here’s everything you need to know about local auto body shops.
For repairs. Although you can drive your car with a slight fender bender or a caved-in door, it will be less presentable. More importantly, a damaged fender and caved-in door pose significant risks to drivers and passengers. The same thing applies to car collisions, which require immediate car repair.
For aesthetics. Visiting an auto body shop is the first thing you should do if you are concerned about your vehicle’s appearance. For instance, you might go to a local auto body shop if your car is scratched and needs a new coat of paint, a windshield replacement, or has a dented fender. In most cases, these are easy issues to fix.
Why you should visit the nearest local auto body shop. Often, drivers overlook local auto body shops when they need car repairs. They fail to realize how much these shops have to offer. Aside from the convenience factor, here are some reasons why you should choose an auto body shop near you:
The best value for your money. Local auto body shops use original equipment manufacturer parts for repairs and replacements. They’re part of the community. They care about you and your safety. Because of this, they offer more value for money to safeguard their reputation.
Friendly and certified staff. The last thing you would want to experience when you visit an auto body shop is poor customer service. Local auto body shops ensure customer satisfaction because they are more than likely the owners. They research each repair per OEM specifications to ensure you have an accurate quote, and help you fix your problem without any extra stress.
Fast turnaround. You likely will get your car back much more quickly if you visit a local auto body shop. Local experts are more concerned about you. They work long hours to get your car back on the road, safely, and as soon as possible.
Quality service. Since you’re working with an auto body shop near you, they’ll surely want to gain your trust in order to ensure future business. They want to be your one-stop shop for your auto body and collision repair needs. That’s why you can expect them to offer quality service. They gain more customers through excellent reviews and word-of-mouth referrals.
John and Theresa Kightlinger own My Body Shop at 401 N. Clinton St., Stockbridge. The couple have lived in the area and raised their children here over the past 20 years. John has been in the auto body business since 1985, and Theresa began work at General Motors after high school. Between the two, they have been working on cars for more than 75 years.
